Business hours Monday - Friday | 08:00 - 17:00

FULLY ENJOY YOUR LIFE WITH PROFESSIONAL CUSTOMS CLEARANCE SERVICE PACK FROM ONEX LOGISTICS

1. DEEP DOCUMENTS INSPECTION - PROPOSE EFFICIENT SOLUTION

Based on the information of goods and documents provided by customers, ONEX Logistics specialists will check details of each content inside the documents; collate with quality declarations, import licenses, certificates of origin (C/O), ... guide customers to adjust inappropriate points to plan customs declaration and delivery most effective.

2. RECEIVE DELIVERY ORDER (D/O) - PAY CONTAINER DEPOSIT ON BAHALF OF CUSTOMER

Based on the Arrival Notice, ONEX Logistics will collate, check and track the time the ship arrives at the port, the date the goods arrive in the warehouse, the charge of storage (Demurage), storage (Storage), empty container storage (Detention), receive the original documents and representatives of customers pay container deposit at shipping lines or shipping agents.

3. DECLARE ELECTRONIC CUSTOMS PROCEDURE VIA LICIENCED SOFTWARE ECUS5VNACCS

ONEX Logistics’ documents specialists will carefully enter fulfill shipment details, Incoterms, payment terms, value, add/ subtract adjustments, estimate the total amount taxes/duties (including import tax, special consumption tax, environmental protection tax, VAT ...), submit electronic documents (V5) to ECUS5VNACCS software system have been license registered for ONEX Logistics.

4. DIRECTLY DECLARATION AT CUSTOMS GOVERMENT AGENCY BY EXPERIENCED STAFF - HAVE CERTIFICATE IN CUSTOMS DECLARATION

ONEX Logistics’ customs operation specialists will represent customers directly to work with, explain and protect their views on goods with customs officers who register declarations, set prices and handle the inspects and supervises customs, etc. in order to ensure a full declaration, fulfill the exact tax obligations and release the goods from the port as quick as planned.

5. ONLINE TAX PAYMENT - PROMPTLY CLEARD (INCLUDED CUSTOMS FEE)

In fact, there are many ways for businesses to pay taxes, the most common is to pay directly at the bank counter. However, with technical and experience, ONEX Logistics’ accountants recommend and are willing to assist customers to pay tax online 24/7 to ensure accuracy, speed, safety and save travel time. In particular, do not forget to pay the customs fee, which leads to overdue bad debts, which affects the assessment of the enterprise's compliance.

6. SUPERVISION OF DELIVERY AND DELIVERY AT THE PORT - PROMTLY REPORT FOR ABNORMAL SIGNS

ONEX Logistics's business philosophy always considers its customers' business to be theirs. See the clearance of each shipment as a work of art, the goods need to be cherished and carefully maintained.

The delivery of goods to the carrier delivered to the customer seems simple but practical extremely important. Do the goods in reality show any abnormal signs or not, the quantity is consistent with the documents? Many unexpected cases often occur in this transportation industry, so with our knowledge and experience, ONEX Logistics specialists always try their best to carefully check and take pictures of goods after receiving goods from the warehouse. When there are abnormal signs, they will immediately report to the goods owner, promptly represent the goods owner to make a record with the warehouse or port authority and notify the insurance unit to ensure maximum benefits for the customers.

7. GOODS DELIVERY - DOCUMENT'S READY

“Congratulation your goods declaration is fully accepted”

And what is more amazing when ONEX Logistics has fully prepared for you a complete set of basic documents for international payment, archiving according to accounting principles, customs laws and internal archives.

In case of urgent; when customers need to clear customs within 12 working hours, ONEX Logistics are ready to serve with a reasonable surcharge service fee./.

Notes: *

1. Except for force majeure circumstances, ONEX Logistics commits to clear the goods within 2 working days after receiving the full perfect set of documents.

2. Customers wishing to clear customs within 12 working hours please contact ONEX Logistics for assistance (service with surcharge).

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